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| We are on-call 24 hours each day - 365 days each year - to serve your electric power needs. Clovis Fort Sumner Santa Rosa Toll Free Whenever you are reporting an outage or reporting damaged equipment, please call the numbers listed above. The phones are manned 24 hours a day. Granted, some our our members know the home phone numbers of our local lineman, but please, use the Co-op numbers listed above. These numbers are designated for just such problems. There have been times when FEC linemen returned from vacation with several messages from members on their home phone answering machines. The members had left these messages thinking that the report had been made and that Farmers Electric was aware of the problems. Unfortunately, our linemen didn't get the messages until the following week. By using the Co-op numbers above for electrical problems, our members can rest assured that the problem will be taken care of in the most efficient and effective manner. How Does Farmers Electric Decide When an outage occurs, restoring electrical power is often a complicated process. Damage done by wind, ice or other bad weather usually occurs at several points in the distribution system. The idea is to get the power back on for everyone in the most efficient manner. When a wide-spread outage occurs, the first location the repair crew checks is the substation. Linemen then work their way out on the main distribution line, restoring service to the main feeder lines, then lines serving groups of homes, and finally individual consumers. Fixing the power at an individual home first is useless if the main line is dead. No electricity would flow into the home anyway. By repairing the main line first, many more people would have their power restored. In other words, just because you don't see a Farmers Electric service truck right after you call-in an outage, doesn't mean that they are not hard at work fixing the problem. Farmers Electric goal is to restore power as quickly and as safely as possible for all co-op members. |
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